Shipping policy
Shipping Policy
Faith Files For Crafters
Thank you for shopping with Faith Files For Crafters. Each physical product is carefully prepared and packaged before shipment.
FREE SHIPPING ON LEATHERETTE PATCHES
Free shipping applies only to eligible leatherette patch products where free shipping is indicated. Other products may have separate shipping charges displayed at checkout.
PROCESSING TIMES
Orders are processed before shipment. Processing time is separate from carrier transit time. Personalized or custom-made items may require additional processing time.
Estimated processing times, when applicable, will be shown on the product listing or communicated with the customer.
SHIPPING & DELIVERY
Once an order has been shipped, delivery time depends on the shipping carrier, destination, weather conditions, holidays, and other circumstances outside our control.
Tracking information will be provided when tracking is available for the selected shipping method. Delivery dates are estimates and are not guaranteed. Faith Files For Crafters is not responsible for carrier delays, weather delays, or other delivery disruptions outside our reasonable control.
PLEASE CHECK YOUR SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error.
Once an order has been shipped, we cannot guarantee that an address can be changed or that the package can be redirected.
LOST, DELAYED OR DAMAGED PACKAGES
If your package appears to be significantly delayed, lost, or arrives damaged, please contact Faith Files For Crafters so we can review the situation with you.
For damaged orders, please keep the original packaging and take clear photographs of the package and damaged item.
CUSTOM & PERSONALIZED ORDERS
Custom and personalized products may require additional production time. Any applicable processing information will be provided in the product description or during the personalization process.
DIGITAL PRODUCTS
Digital products do not require shipping. Digital files are delivered electronically according to the information provided in the applicable product listing.
QUESTIONS?
Please contact us through our Contact page if you have questions about your order or shipping.
Faith Files For Crafters
FaithFilesForCrafters.com
Established 2019